Terms and Conditions
Effective Date: January 28, 2026
Welcome to Luma Traders. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. Introduction
Luma Traders provides wood-based products online. By using our website, you agree to these Terms and Conditions, along with our Privacy Policy. If you do not agree, please do not use our website.
2. Use of the Website
- You must be at least 18 years old to purchase products from our website.
- You agree to use the website for lawful purposes only.
- You must not attempt to interfere with the website’s functionality or security.
3. Products and Orders
- All product descriptions, images, and pricing are subject to change without notice.
- We make every effort to ensure that all product information is accurate, but we do not guarantee the accuracy or completeness.
- By placing an order, you make an offer to purchase a product. We reserve the right to accept or decline your order at our discretion.
4. Payment
- Payments must be made through the payment methods provided on our website.
- All payments are processed securely. We do not store your payment information.
- Prices are listed in [Your Currency], and you are responsible for any applicable taxes, duties, or shipping fees.
5. Shipping and Delivery
- Delivery times are estimates and may vary depending on your location and other factors.
- Luma Traders is not responsible for delays caused by shipping carriers or customs.
- Risk of loss or damage passes to the buyer upon delivery.
6. Returns and Refunds
- Returns are accepted in accordance with our Return Policy.
- Products must be unused and in their original packaging for a return to be eligible.
- Refunds, if approved, will be processed via the original payment method within a reasonable timeframe.
7. Intellectual Property
- All content on this website, including text, images, logos, and designs, is the property of Luma Traders or its licensors.
- You may not use, reproduce, or distribute our content without our written permission.
8. Limitation of Liability
- Luma Traders is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
- Our liability for any direct damages will not exceed the purchase price of the product involved.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to Terms
We may update these Terms and Conditions from time to time. The latest version will always be posted on this page. Continued use of the website constitutes your acceptance of any changes.
11. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in [Your City/Region].
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Luma Traders
Email: info@lumatraders.com
Phone: +13855646092