Shipping Policy
At Luma Traders LLC, we strive to deliver your home decor items quickly and securely. Below are the details of our shipping process, delivery times, and fees.
1. Shipping Locations
We currently ship to all 50 U.S. states. International shipping is not available at this time.
2. Processing Time
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Orders are processed within 1–3 business days (excluding weekends and holidays).
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Custom or made-to-order items may require additional processing time, which will be specified at checkout.
3. Shipping Methods & Delivery Times
We partner with trusted carriers (USPS, UPS, FedEx) to ensure reliable delivery. Estimated shipping times:
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Additional fee applies |
| Free Shipping | 5–7 business days | Free on orders over $100* |
*Free shipping threshold may change during promotions.
4. Order Tracking
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Once your order ships, you’ll receive a confirmation email with a tracking number.
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Track your package directly via the carrier’s website or our order portal.
5. Shipping Restrictions
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PO Boxes: Some carriers may not deliver to PO Boxes—please provide a physical address.
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Remote Areas: Deliveries to rural or remote locations may experience slight delays.
6. Undeliverable or Lost Packages
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If a package is returned as undeliverable (due to an incorrect address), we will contact you for an updated address. Additional shipping fees may apply.
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For lost or missing packages, contact us within 14 days of the expected delivery date for assistance.